How Attorney Client Management Software Can Improve Legal Operations

Legal operations, popularly known as legal ops, comprise the integration of all businesses’ processes, activities, and people, enabling the in-house legal team to strategically deal with all the company’s legal requirements. This is facilitated by incorporating attorney client management software and applying technology as well as modern business practices to efficiently deliver legal services.

The Goal of Legal Operations

Usually, a legal operation team is a professional team that assists with several tasks in a legal organization and doesn’t require a law degree. In most cases, a legal operation team is responsible for:

  • Strategic planning
  • Technical expertise
  • Project management
  • Financial management

The legal operation team manages these elements of the law firm, allowing the in-house legal professionals to focus solely on providing legal advice.

In most cases, a legal operation department includes professionals with a background in data analytics, finance, marketing, and learning and development, amongst others. An efficient legal operations team allows a law firm to mitigate risks more efficiently as well as monitor compliance, implement the correct technological tools and deliver value to the firm by accelerating various business processes.

Functions Of A Legal Operations Team

According to Corporate Legal Operations Consortium (CLOC), the legal operations team should facilitate:

Business Intelligence

People working in this role help collect and analyze data based on different metrics and variables to gain insights for strategic decision-making.

Financial Management

People responsible for financial management help create and plan budgets, manage accruals and forecast expenses, as well as monitor and implement billing for legal services.

Firm and Vendor Management

In this role, employees perform due diligence, discover new opportunities, negotiate favorable rates, facilitate contract management, and onboard new vendors.

Information Governance

People working in information governance are responsible for developing policies that help minimize corporate risk, communicate these policies to the organization’s employees and manage compliance and data security within the law firm.

Knowledge Management

When it comes to knowledge management, the professional is responsible for creating and expediting knowledge hubs, developing company templates, and minimizing the risks of knowledge loss due to staff departures or changes in vital roles.

How Does Legal Software for Attorneys Improve Legal Operations?


In accordance with the description of legal operations and their key functions mentioned above, it is abundantly clear that immigration software for attorneys is an invaluable tool that can easily contribute to the secure and smooth running of any legal operations team.

Legal software for attorneys can help your operations teams by allowing them to easily create annual goals and KPIs, develop strategic plans, and manage succession planning that can guide other departments. In addition, when it comes to the law firm’s finances, immigration software is especially helpful with e-billing systems, budgeting, forecasting and details and accurate information reporting.

Leave a Reply